If you are not sure who to call at MCCMH, call the Office of Community Relations. Anyone interested in the services, offices, or activities of MCCMH can call the Office of Community Relations. The Office of Community Relations functions as the Customer Services Office of MCCMH, as well as providing other services to the MCCMH service network and the community.
The Office of Community Relations is independent from the Access Center and the clinical service locations of MCCMH. The Ombudsman is also located within the Office of Community Relations. Unless you ask the Ombudsman for help solving a problem related to your services, your calls to the Office of Community Relations will not involve any of the people who provide services to you. We will not tell others that you have called, and we will not tell others whether or not you use MCCMH services.
Call the Office of Community Relations at 586-469-6958. The Ombudsman also has a direct line within the Office of Community Relations. Call the Ombudsman with concerns or questions about your services at 586-469-7795.
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